by Neil Alderson | May 8, 2026 | Newsletter - Impact Architect
A situation I have come across many times whilst working with client teams is one where everyone can describe what’s going wrong in a process, but they can’t quite get to a shared understanding of what to do about it. Not because they lack expertise across...
by Neil Alderson | Mar 5, 2026 | Newsletter - Impact Architect
There’s a question I find myself returning to after almost every transformation programme I’ve been involved in. The strategy was clear. The investment was real. The people were capable. And yet somewhere between the plan and the outcome, things got harder...
